CSR Practice

Does CSR encourage bad employee behavior?

Does CSR encourage bad employee behavior?

In a recent episode of the Freakonomics podcast, Stephen Dubner stated that “customers don’t seem to care all that much” about CSR, and suggested that firms practicing CSR might be encouraging their employees to behave badly because of moral licensing. I thought it might be a good time to clarify things a bit.

More Great CSR: Give, by Zappos for Good

More Great CSR: Give, by Zappos for Good

I don’t know what your garage looks like, but mine is always full of cardboard boxes. Amazon, Zappos, Chewy, NewEgg, plus all of the random stuff that I can’t live without generates at least one more cardboard box. Zappos has crafted a CSR program that recycles those boxes into social good.

The next frontier in CSR: Lobbying

The next frontier in CSR: Lobbying

Some practitioners are concerned that the brand and reputation gains of CSR don't seem to stick around for long. And unfortunately, much of the research on the long term impact of good social performance is focused on edge cases. "Did Deepwater Horizon affect BP's consumer perception around social responsibility?" Um... duh. Yes. The culprit, I suspect, is actually integrity.